Our Buy-Back Guarantee
Important: Please email support@gameon.com.my or call us for a quote before sending the games/consoles.
Step 1: Send us your games/consoles
Download and fill in the GameOn Trade-In Agreement, and send it to us together with your games/consoles and their original GameOn receipts. We recommend that you use POS Laju, available at all POS Malaysia branches.
Oh, and do remember to bubble-wrap your games/consoles so that they won't be damaged during shipping.
Step 2: We will confirm the price
We will revert to you with the buy-back price for your games/consoles. The price is dependant upon several factors such as the condition of the game/console and its packaging and manual, the current retail price of the game/console as well as the popularity of the game/console.
If you choose to decline our price, we will mail the games/consoles back to you at no extra cost.
Step 3: Sold!
The buy-back price of your games/consoles will be paid to you in the form of points (in-store credits), which you can use during your next purchase from GameOn.
Our Buy-Back Guarantee is valid only:
- for console games that are replayable (not applicable to PC games), purchased from GameOn
- within 1 year from the date of purchase shown on the official receipt. After the 1-year period, we are still able to buy-back games purchased from GameOn but it will be on a selective basis (not guaranteed)
- the buy-back price will come up to a maximum of 70% of the prevailing market price for the title
- the buy-back price is dependant upon several factors such as the condition of the game disc, its original packaging and accompanying manual/s, the popularity of the title, the release date of the game.
Console Trade-In
Please contact us for trade-in price.
Terms and Conditions:
- GameOn is not responsible for any stolen goods or illegal products traded-in/consigned by the seller/s. Photocopy of seller’s IC or Passport is required.
- Illegal / stolen goods will be reported to police and GameOn is not responsible for product/s taken by police for investigation. No compensation will be given to seller or owner of the goods.
- GameOn reserves the right to alter, cancel, terminate or suspend any trade-in deal or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.