Our Buy-Back Guarantee

Important: Please email support@gameon.com.my or call us for a quote before sending the games/consoles.

Download Trade-In Agreement

 

Step 1: Send us your games/consoles

Download and fill in the GameOn Trade-In Agreement, and send it to us together with your games/consoles and their original GameOn receipts. We recommend that you use POS Laju, available at all POS Malaysia branches.

Oh, and do remember to bubble-wrap your games/consoles so that they won't be damaged during shipping.

Step 2: We will confirm the price

We will revert to you with the buy-back price for your games/consoles. The price is dependant upon several factors such as the condition of the game/console and its packaging and manual, the current retail price of the game/console as well as the popularity of the game/console.

If you choose to decline our price, we will mail the games/consoles back to you at no extra cost.

Step 3: Sold!

The buy-back price of your games/consoles will be paid to you in the form of points (in-store credits), which you can use during your next purchase from GameOn.

Our Buy-Back Guarantee is valid only:

1. for console games that are replayable (not applicable to PC games), purchased from GameOn
   
   
2. within 1 year from the date of purchase shown on the official receipt. After the 1-year period, we are still able to buy-back games purchased from GameOn but it will be on a selective basis (not guaranteed)
   
   
3. the buy-back price will come up to a maximum of 70% of the prevailing market price for the title
   
   
4. the buy-back price is dependant upon several factors such as the condition of the game disc, its original packaging and accompanying manual/s, the popularity of the title, the release date of the game.

Console Trade-In

Please contact us for trade-in price.

Terms and Conditions:

1. GameOn is not responsible for any stolen goods or illegal products traded-in/consigned by the seller/s. Photocopy of seller’s IC or Passport is required.
   
   
2. Illegal / stolen goods will be reported to police and GameOn is not responsible for product/s taken by police for investigation. No compensation will be given to seller or owner of the goods.
   
   
3. GameOn reserves the right to alter, cancel, terminate or suspend any trade-in deal or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.